Quality assurance
There is always a little room to improve

Quality does not begin with the product; it begins with the consultation: on the right design for the right application. Quality continues into highly professional customer care, and is ultimately demonstrated in the product and its flawless finish. It is only in this way – as a process and with continual improvement – that quality becomes a customer benefit.

 

Quality promise
The highest standard is our standard

We consider the high expectations and standards of our customers and partners to be both an obligation and a challenge to achieve the perfect combination of quality, cost and time as strategic factors of success. We make all products and services available in a defined standard of quality:

  • Comprehensive advice regarding application and design
  • Qualified, service-oriented customer care
  • Constantly high level of product quality
  • Flexible and on-time delivery
  • Outstanding processability of our products
  • Compliance with agreed conditions

 

Quality management ISO 9001: The control and assurance of our quality objectives is subject to the quality management system established specifically for this purpose.

Certificate ISO 9001

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Cooperation
Teamwork leads to the goal

Our goal is to provide our customers at all times with a product that perfectly fulfils its intended purpose. We can only judge achievement of this goal with you, our customers: only by working together can requirements and expectations be precisely defined. Not least because, often, these have not been expressly formulated beforehand. But we want to prove ourselves time after time as your reliable and solutions-oriented partner.

Cooperations and partnerships 

Environmental and energy management
Sustainability means focusing on the future

Environmentally friendly products, clean production, innovative technologies – we take care when dealing with resources as well as when producing new materials. And we don’t just talk the talk – we also walk the walk. You can find more information on this topic on the ‘About us’ page.

About us 

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Services

Design 
Design quality demands expectations

‘We create. We innovate.’ And that’s not just our slogan, it’s our expectation. That means that we are committed to design expertise and work towards it every day, to always be able to offer you the most relevant new designs.

The three latest
News
Trends and Designs distinguish us. And international juries distinguish us.
SURTECO at the Salone del Mobile in Milan
German Design Award 2019 – Surteco´s winning streak continues